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The key roles of managers (Intranet only)

Role 1 - Supporting the public service mission:

1.

Link organisational mission to daily work for staff

2.

Simplify complexity for staff

3.

Sense-make ground feedback and communicate upwards

4.

Exercise judgement on grey areas and act appropriately

Role 2 - Helping my team grow and succeed:

1.

Help staff grow and develop their careers

2.

Manage staff and team performance

3.

Handle multi-generational workforce

4.

Lead tough conversations on sensitive issues

Role 3 - Driving innovation, productivity, and change:

1.

Co-create solutions across agencies to solve complex problems

2.

Drive, manage, embrace, and encourage innovation in your daily work

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